1 hard skill or competency (industry competency) for Divisional/Regional Operations Director
Skill definition-Applying the knowledge of manufacturing standards to plan, guide, and monitor manufacturing processes for compliance.
Level 1 Behaviors
(General Familiarity)
Explains the principles and concepts of manufacturing standards.
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Level 2 Behaviors
(Light Experience)
Follows calibration schedule according to specifications.
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Level 3 Behaviors
(Moderate Experience)
Manages workflow by upgrading processes, setting processing variables, and observing control points and equipment.
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Level 4 Behaviors
(Extensive Experience)
Monitors the organization's compliance with the standard developing institutions such as IEEE, IEC, ISO, and ISA.
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Level 5 Behaviors
(Mastery)
Leads quality assurance team and designers to ensure a product is built to specifications.
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4 general skills or competencies (Job family competencies) for Divisional/Regional Operations Director
Skill definition-Developing and implementing plans to assess the actions and goals of a business.
Level 1 Behaviors
(General Familiarity)
Explains the development techniques for creating a business strategy.
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Level 2 Behaviors
(Light Experience)
Supports the execution of business strategy to ensure delivery of positive results.
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Level 3 Behaviors
(Moderate Experience)
Provides technical inputs on business strategy to meet our business's business goals.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the development of cross-functional project plans to align with business strategy.
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Level 5 Behaviors
(Mastery)
Establishes financial metrics to evaluate the performance of a business strategy.
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Skill definition-Using key metrics to help measure the success of a business or our organization's program.
Level 1 Behaviors
(General Familiarity)
Explains the basic tools, applications, and solutions used in metric management.
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Level 2 Behaviors
(Light Experience)
Informs teammates regarding shared tactical objectives.
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Level 3 Behaviors
(Moderate Experience)
Partners with the management team to review and develop service metrics.
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Level 4 Behaviors
(Extensive Experience)
Integrates relevant metrics to the operation and quality management company-wide.
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Level 5 Behaviors
(Mastery)
Establishes a monitoring system to measure the effectiveness of metrics and KPIs.
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15 soft skills or competencies (core competencies) for Divisional/Regional Operations Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Lists the key elements of a strategic business performance management system.
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Level 2 Behaviors
(Light Experience)
Maintains open communication with leaders and stays receptive to unit's performance feedback.
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Level 3 Behaviors
(Moderate Experience)
Manages information consolidation to help the management team with evaluation and decision-making.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business goals, milestones, and progress toward project completion.
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Level 5 Behaviors
(Mastery)
Outlines observations and recommendations for improving operational and financial performance.
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Summary of Divisional/Regional Operations Director skills and competencies
There are 1 hard skills for Divisional/Regional Operations Director, Manufacturing Standards.
4 general skills for Divisional/Regional Operations Director, Business Strategy, Metrics Management, Operations Management, etc.
15 soft skills for Divisional/Regional Operations Director, Business Acumen, Business Performance Management, Key Performance Indicators (KPI), etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Divisional/Regional Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Key Performance Indicators (KPI).